Once you get past the fact that Cryptic sucks at keeping there server up, and stable, Star Trek online is a pretty fun game. The biggest complaint I’ve seen from most people in game has been the servers, and not the actual game.
Yesterday i managed to get to level 11. At level 11 you ding from Lieutenant to Lieutenant Commander. It doesn’t happen right away though, you need to use all your skill point to get to Lieutenant Commander or you’ll be left at Lieutenant grade 11.
Once your officially a Lieutenant Commander, head to earth dock and to the admiral. He will congratulate you tell you to go to the shipyard. (Which if your facing the admiral door it off to the left, on the second floor, not the first, (which i spent 10 minutes wonder where the npc is)).
In this room is information on the 5 tiers of ship, and some special upgrade, (some that you can buy others you can’t yet). After talking to the lady look at her store and you can buy your ship for 1 credit (yes just one). No matter what ground class you pick you can pick any ship class. I went with the science vessel. (i don’t know if you can buy all 3 ships for 1 credit or if it just the first one). If you beam back up to your ship now you’ll be in your old one.
You need to go back downstairs to the ship customization dudes, and make your new ship the main ship. And then move all your weapons and upgrade from the old ship to the new one. (the new one has just standard stuff in it). Also while your at the ship yard you can customize your ship if you want to give it a different look than the default, and buy some upgrades if you need them. Also make sure you get some more officers. The new ships has 4 Bridge officer and 2 extra officers slots.
Last thing one of your officer can be promoted to Lieutenant. I do not know how to do this so i gave up and drove around in my new ship and called it a night.